Delete a Device
Permanently remove a device from your inventory.
Deletion is irreversible. The device record, its history, comments, and attached invoice file are all removed. Consider setting the status to Discarded or End of Life (EOL) instead of deleting if you want to keep an audit trail.
Steps
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Navigate to Devices and select the device you want to delete.
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In the top action bar of the information panel, click Remove (shown in red).

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A Delete confirmation dialog appears with the device name. Click Yes to proceed, or No to cancel.

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The device is removed from the list and the information panel closes.
What happens on delete?
- The device record disappears from the Devices page, Dashboard counts, and all reports.
- Any attached invoice PDF is soft-deleted and permanently purged after 14 days.
- A Deleted event is written to the tenant audit log.
- If a deletion notification email is configured, a summary is sent to the administrator address.
Alternatives to deletion
Most of the time, changing the status keeps a better audit trail than deleting:
| Situation | Recommended action |
|---|---|
| Device is broken but repairable | Set status to In-Service |
| Device is broken and won't be repaired | Set status to Damaged |
| Device is donated to charity | Set status to Charity |
| Device is scrapped / recycled | Set status to Discarded |
| Device reached end-of-life | Set status to EOL |
| Device was never owned (created by mistake) | Delete |
| Duplicate record | Delete the duplicate |
Right-click a device row for a quick context menu with the Remove action — no need to open the info panel first.