Move a Device to Another Tenant

Use the Move feature to transfer devices between tenants -- for example, when relocating equipment to another office or organizational unit.

How to Move

1. Click Devices in the sidebar.
2. Select the device you want to move.
3. Click Move in the information panel on the right side.
4. In the move window, select the target tenant from the dropdown (only previously created tenants are listed).
5. The device is removed from the current tenant and appears in the selected tenant.

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• When a device assigned to a user is moved, the user assignment is preserved.
• When a device assigned to a place is moved, it is reassigned to the IT department of the new tenant.
• Use the switch button in the move window to retain the current barcode.

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The device move is recorded in the Device History.